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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janiece Dilts _ Staff - BroughtonHS

Janiece Dilts _ Staff - BroughtonHS

May 25, 2026

5  out of  5
rating by Janiece Dilts _ Staff - BroughtonHS
"Michelle is extremely responsive and very helpful. Although not expected, she was even available to help me on a holiday weekend with an insurance need!"
We responded:
"Thank you so much, Janiece. We truly appreciate your kind words! Helping our customers when they need us most is what we're here for. I'm glad we were able to assist and make things easier for you. Thank you for trusting us with your insurance needs!"
Profile photo of Danielle Laura

Danielle Laura

May 23, 2026

5  out of  5
rating by Danielle Laura
"Michelle and Kelsey have been amazing to work with since my move to Willow Spring 5 years ago. Since then, I’ve had many life changes requiring their help and they have always shown up and made sure I was taken care of. Kelsey, specifically, goes above and beyond. I’ve since moved out of the area but will always stay with Michelle and Kelsey for my family’s insurance needs."
We responded:
"Danielle, this review means so much to us. It has been an absolute pleasure working with you over the years, even as life has moved you to a new location. Kelsey will be so touched when she reads this! We're incredibly grateful for your continued trust and loyalty, especially after moving away. We're always here for what matters most to you!"
Profile photo of Valerie Little

Valerie Little

May 21, 2026

5  out of  5
rating by Valerie Little
"Love the service Julie gave us! We were able to add a new truck to our policy in just a few minutes. So nice to have an agent available to help so quickly! And we all know how important it is to be prepared at the DMV!"
We responded:
"Thank you very much, Valerie! We are happy Julie was able to get you what you needed quickly and make the process easy for you. We know the DMV can be stressful at times and it's important to be prepared! We truly appreciate you leaving us a review and for being a customer of ours!"
Profile photo of Jordan Hinkle

Jordan Hinkle

May 19, 2026

5  out of  5
rating by Jordan Hinkle
"Kelsey has been absolutely outstanding! She is always extremely prompt, responsive, and helpful! I’ve never had a better experience with an insurance provider!"
We responded:
"Thank you, Jordan, for leaving us this fantastic review. I know it has made Kelsey's day and it's made mine!"
Profile photo of Dani B

Dani B

May 18, 2026

5  out of  5
rating by Dani B
"I've been a State Farm customer for many years. A few months ago I was hit by a car and had to go through a lengthy process to get my claim paid. Kelsey is a dream to work with! She's quick to reply, kind, and very knowledgeable. She followed up on my claim several times on her own accord and let me know the status. She also sent me a very thoughtful card when she learned I was recently engaged. I highly recommend this office and Kelsey. She's wonderful."
We responded:
"I agree! Kelsey is fantastic! Thank you for pointing that out - it makes us so happy - and for sharing your experience with others. We are happy to serve your insurance needs and we take a lot of pride in the work we do! Thanks for choosing us!"
Profile photo of Steve Sanders

Steve Sanders

May 17, 2026

5  out of  5
rating by Steve Sanders
"I’ll stick with State Farm. My Home insurance with another company went up almost $4000.00 in 5 years. I never made a claim. State Farm beat their price. Saved me $600.00/mo on home and auto insurance."
We responded:
"So great to hear, Steve! Your story is not uncommon and I am so glad you've found the right place for your insurance needs! Thank you for the review!"
Profile photo of michael storey

michael storey

May 5, 2026

5  out of  5
rating by michael storey
"I was recently rear-ended and filled out the online forms to make sure State Farm was aware. I didn't expect much contact other than a confirmation email. However, Kelsey at Michelle Linker's office reached out the next business day to check on me and make sure that I understood the process, even though State Farm did not insure the party at fault. Kelsey routinely followed up, checking to see how I was doing, how the process was going. and pointing out the medpay coverage. If you want to feel like a person instead of a number, check them out."
We responded:
"So nice of you to share your experience, Michael. Thank you for that! It helps others know how we operate, if they are shopping around for auto insurance, and since all State Farm agents are independent small business owners, that matters! We are grateful that you are our customer and we look forward to continuing to take care of your insurance needs."
Profile photo of Austin Cook

Austin Cook

May 4, 2026

5  out of  5
rating by Austin Cook
"Super great team to work with. I highly recommend doing one of the home and auto bundles. 10 stars if I could!!"
We responded:
"Thank you for leaving us a review, Austin! We appreciate you sharing and helping others find us!"
Profile photo of Chris Robinson

Chris Robinson

April 27, 2026

4  out of  5
rating by Chris Robinson
"Always responsive and help provide solutions to our insurance needs."
We responded:
"Thank you for your review, Chris! We are happy to serve your insurance needs and are glad to hear you find us responsive and helpful. We strive to provide the best possible service and we look forward to continuing to support you! If there is anything more we can do to earn that 5th star, please don't hesitate to let us know!"
Profile photo of Alex Pannu

Alex Pannu

April 22, 2026

5  out of  5
rating by Alex Pannu
"10/10 service from Michelle linker state farm. Absolutely amazing from Ms Julie and Ms Michelle Fore specifically. Amazing ladies great customer service. My parents have used this specific agency for decades for several vehicles and they’ve personally helped me immensely with my vehicle repairs and boat. I would not recommend anyone elsewhere. Very patient and supportive and always so kind and sweet."
We responded:
"Such nice words, Alex! Thank you so much for trusting the team at Michelle Linker State Farm with your insurance needs. We’re thrilled to hear that Julie and Michelle Fore were able to provide you with exceptional service and support. It means a lot to us to have clients like you and your family who have been with us for decades. Please don’t hesitate to reach out if there’s ever anything we can do to help."
Profile photo of Tonya Green

Tonya Green

April 17, 2026

5  out of  5
rating by Tonya Green
"Always a pleasure to work with Michelle Linker’s office! Very helpful and professional!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that working with Michelle Linker’s office has been a positive experience for you. Providing helpful and professional service is our top priority, and your feedback means a lot to us. We look forward to continuing to assist you in the future!"
Profile photo of Q Smith

Q Smith

April 16, 2026

5  out of  5
rating by Q Smith
"This is the best insurance company I have had a long time. Customer service is top tier!! Prices are reasonable too!! I especially love the fact that any questions I have about my policy they are there to help and are always available. Big Shoutout to Kelsey for being so helpful!!! 😁"
We responded:
"Yes, Kelsey is fantastic! Thanks for the shout-out and for leaving us a review! We're so happy you've chosen to work with us!"
Profile photo of Barbara Ashburn

Barbara Ashburn

April 16, 2026

5  out of  5
rating by Barbara Ashburn
"Thank you for letting me know that the house insurance has been paid. My son did not pay it when it was due. You let me know when it was paid so we would not lose our coverage. Thank you for working with me. Barbara Ashburn"
We responded:
"You are welcome, Barbara. We are happy to help. You definitely aren't the only one who has had something happen which caused a payment to be missed, and we want to do anything we can to prevent a lapse of insurance for you as well! Glad our protocols helped!"
Profile photo of Sarah Young

Sarah Young

April 10, 2026

5  out of  5
rating by Sarah Young
"I trust Michelle Linker State Farm with all my insurance needs!! No better face to greet you than Kelsey who is an expert at all things home & auto insurance."
We responded:
"So true! Love having Kelsey's happy and cheerful face at our front desk and she's amazing at helping our customers. Thank you for the review, Sarah! I am so glad you've put your trust in us!"
Profile photo of Walter B

Walter B

March 26, 2026

5  out of  5
rating by Walter B
"Exceptional customer care! I appreciate the team looking out for me. For whatever reason, my car insurance statement never arrived and the team reached out to remind me that my payment was due. My car insurance would have lapsed if not for this reminder!"
We responded:
"Life happens! We've also had a process in place to remind people and I'm so glad we were able to catch this for you. Thank you for leaving us a review, being our customer, and for sharing your experience!"
Profile photo of Lisa Becton

Lisa Becton

March 26, 2026

5  out of  5
rating by Lisa Becton
"I greatly appreciate the service and follow-through for the staff I have interacted with at Michelle Linker's office for State Farm, Julie has been a big help! Any questions we have had have been answered promptly, professionally and make the process of understanding and obtaining needed coverage a painless process. Thank you for the great service for our insurance needs and look forward to continuing to working with you all!"
We responded:
"So glad to hear it that Julie was a big help! Thank you for sharing your experience with us! We are happy to be your insurance agency of choice!"
Profile photo of Lisa Littleton

Lisa Littleton

March 19, 2026

5  out of  5
rating by Lisa Littleton
"The folks at Michelle Linker are super helpful, prompt, and professional."
We responded:
"We appreciate you sharing your experience, Lisa! Thank you so much for leaving a review for our team. We love the feedback!"
Profile photo of Luke Hunt

Luke Hunt

March 12, 2026

5  out of  5
rating by Luke Hunt
"Michelle's office is very helpful with policy explanations and showed me how to save money on my insurance"
We responded:
"It was so nice meeting with you today, Luke! I was happy to review your auto policy with you so you could select the coverage that best fit your needs. It helps that you also saved money in the process! Thank you for leaving us a review!"
Profile photo of David Kohler

David Kohler

March 3, 2026

5  out of  5
rating by David Kohler
"We had to do things remotely and Michelle helped us immensely. We appreciate her very much."
We responded:
"I am so happy to hear that we were able to help you! Thank you for leaving a review for us so others will know about your experience. We are happy to help any time!"
Profile photo of Ashley

Ashley

February 20, 2026

5  out of  5
rating by Ashley
"Michelle and her team are the best! If you are looking for above and beyond customer service, where your agent knows you by name; Michelle is your person. While it was a bonus knowing I saved money switching to her company from a competitor, I appreciate the individualized attention she gives. You’re not just a database entry. I highly recommend Michelle Linker."
We responded:
"Thank you so much, Ashley! It means A LOT that you took the time to share. Our goal is always to provide a personalized service and to make sure each person feels known and valued. I'm so glad we were able to connect and save you money! We appreciate your trust and recommendation, and we're always here for you! "
Profile photo of Mohammed Mira

Mohammed Mira

February 6, 2026

5  out of  5
rating by Mohammed Mira
"Great staff, very responsive!"
We responded:
"We truly appreciate your kind words about our staff and responsiveness. We're always here to help with your insurance needs and we're grateful to have you as a customer. Thank you!"
Profile photo of Ivan Tutor

Ivan Tutor

February 3, 2026

5  out of  5
rating by Ivan Tutor
"Kelsey at SF recently took the time necessary to retrieve a refund that was owed me by corporate SF. It was a small amount but she treated it just as if had been much larger. In all ways she was very professional and willing to resolve the issue. I would definitely recommend this SF office."
We responded:
"Ivan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Michelle Linker’s Team—we are always here to help!"
Profile photo of Sean Juan

Sean Juan

January 29, 2026

5  out of  5
rating by Sean Juan
"Michelle and her team at State Farm in Garner were patient and knowledgeable in explaining auto and home insurance. I was able to save significantly from progressive and orion180. If you have a tesla they will get you better rates for sure."
We responded:
"Sean, we are so happy to partner with you and we're honored to serve your insurance needs. We also absolutely love it when we can save people money! Thank you for taking the time to leave us a review. It helps other good people like yourself find us!"
Profile photo of Valerie Ackerson

Valerie Ackerson

January 25, 2026

5  out of  5
rating by Valerie Ackerson
"Michelle and her staff are by far my favorite group of folks ever! They are professional, timely and very helpful! We have been doing business with them well over 20 years, and with the same office since I started driving at 16 under Dave and Maggie Hunter. They have all been fabulous and have helped us through the years through so many of our life’s changes! Michelle has been a great agent and friend, and I highly recommend her office and will continue to do so! From our family to yours, we can't thank you enough for your continued diligence and hard work to always ensure that we are taken care of!"
We responded:
"Thank you, Valerie! We enjoy working with you just as much! We are honored you have put your trust in our agency, and we'll always be there for your insurance needs. Thank you for taking the time to leave a review!"
Profile photo of David Birkhead

David Birkhead

January 23, 2026

5  out of  5
rating by David Birkhead
"I recently switched my home and auto insurance back to State Farm and worked with Michelle Linker and Team. It was a great experience. Michelle took the time to explain things in plain English. No rushing. No pressure. Just walked through what mattered, what was covered, and where the discounts were. I’ve looked at and used cheaper insurance options before, and they sound good until you actually need help. There is no replacement for real coverage with someone local who’ll answer the phone if something happens."
We responded:
"Thank you, David, for leaving us a review! We are so thrilled that you put your trust in us and we are excited to serve your family's insurance needs. We pride ourselves in responsiveness to our customers, so I am happy that came through!"