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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Heather Lee

October 26, 2026

5 out of 5 rating by Heather Lee
"Erica is your go to person in this office. She is always one step of me when I am calling. Erica goes over and beyond to help me each and every time. Appreciate all of her hard word each and every time for me. Thank you Erica for always be there when I need that extra help for that given day."
We responded:
"Heather, it’s wonderful to hear how consistently Erica goes above and beyond for you! Having someone who anticipates your needs and is always ready to lend a hand makes such a difference. We’ll be sure to share your thoughtful words with her. Thank you for recognizing all her hard work!"
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Kathy Mcnoldy

October 26, 2026

5 out of 5 rating by Kathy Mcnoldy
"Excellent, efficient, and friendly service, always!"
We responded:
"Kathy, it's always great to hear that our team continues to deliver the kind of service you can count on! Thank you for recognizing their efficiency and friendly approach. We're grateful to have you as a customer!"
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Alejandro Cabrejos

October 25, 2026

5 out of 5 rating by Alejandro Cabrejos
"This team is wonderful. Great rates and excellent customer service. When my daughter was going to take her driving test, we realized that her insurance paperwork had expired. It was 8am in the morning and they did not open until 9am. I texted them, and with my luck, someone took action and were able to send me the insurance paperwork for my daughter's test in time."
We responded:
"Alejandro, we're so glad our team was able to help get the paperwork to you in time for your daughter's driving test! We know how stressful last-minute surprises can be, and we're happy someone was able to step in and make things easier. Thanks for recognizing the team's efforts and for trusting us with your insurance!"
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Kyle Biddinger

October 23, 2026

5 out of 5 rating by Kyle Biddinger
"Great team. Responsive and knowledgeable. Real professionals."
We responded:
"We are thrilled to see your 5-star rating of our office, Kyle! Your support inspires us to provide the best level of service we possibly can, and we are so happy you had a fantastic experience!"
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Laura Plummer

October 21, 2026

5 out of 5 rating by Laura Plummer
"Michelle Linker and her great staff are always willing to help. We have a great price for combined auto and home insurance. It is always easy to reach the staff and they are very responsive!"
We responded:
"Thanks for sharing, Laura! We're glad you’ve had such a positive experience with Michelle and the team, and that they’ve been easy to reach whenever you need them."
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Tony Wilson

October 21, 2026

5 out of 5 rating by Tony Wilson
"Professional friendly service. Satisfied customer.
Never had a claim so can't evaluate that process."
We responded:
"Thank you Tony! We appreciate you!"
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Kate Brown

October 19, 2026

5 out of 5 rating by Kate Brown
"My overall experience has been great when I have a question. I get an answer sometimes within an hours or definitely within 24 hours and willing to communicate through text, phone call, or email whatever works best for you which is wonderful."
We responded:
"Thank you, Kate! I’m glad you’ve had a great experience and that we’re able to get you answers quickly, whether by text, phone, or email. I appreciate you choosing our agency and look forward to continuing to help you whenever you need us."
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Sandi Perry

October 16, 2026

5 out of 5 rating by Sandi Perry
"A loyal client for years! Always knowledgeable and accessible when needed!! Kelsey is great to work with!! As all of the staff at Michelle Linkers State Farm."
We responded:
"Sandi, thank you for being a loyal customer over the years! We're so glad Kelsey and the rest of the team continue to provide the knowledgeable, dependable service you deserve. It means a lot to know you can count on us when you need help with your insurance!"
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Carol Maikisch

October 6, 2026

5 out of 5 rating by Carol Maikisch
"Great service! Fast, reliable, dependable, customer service focused. Highly recommend!"
We responded:
"Thank you for the kind review, Carol! I’m so glad you had a great experience with our team and found our service fast, reliable, and customer-focused. I truly appreciate your recommendation and support!"
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Dawn Loveless

September 15, 2026

5 out of 5 rating by Dawn Loveless
"Very responsive in getting us a quote for our home and auto. Knowledgeable of various policies that would fit our circumstances and overall very professional and polite! Thank you Michelle!"
We responded:
"Thank you, Dawn! I’m so glad I was able to help you with your home and auto insurance and find coverage that fit your needs. I truly appreciate your kind words about my responsiveness and service, and I’m grateful you chose my office!"
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Tramesha Toler

September 14, 2026

5 out of 5 rating by Tramesha Toler
"I have had many many conversations with Michelle F. And Kelsey. They are both extremely helpful and do not mind answering questions. I am confident they are taking into consideration what is best for my family when providing services."
We responded:
"Thank you so much, Tramesha! We truly appreciate your kind words and your trust in us. We are always happy to answer your questions, and we take a lot of pride in knowing we help customers make the best decisions for their family when it comes it insurance. Thank you for allowing our team to serve you and thank you for the review!"
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Brianna Gervers

September 10, 2026

5 out of 5 rating by Brianna Gervers
"I have been working with Kelsey Collins for over a year now, and I couldn’t be happier with my experience! As someone who is younger and wasn’t really sure what I was doing when it came to insurance, Kelsey made everything so simple and easy to understand. She took the time to walk me through everything, was always attentive to my questions, and was incredibly quick to respond. I really appreciate all of her help and guidance and would highly recommend Kelsey to anyone looking for an insurance agent!"
We responded:
"Thank you so much, Brianna! We’re thrilled to hear Kelsey has made your insurance experience so simple and easy to understand. We truly appreciate your kind words and recommendation, and we’re grateful to have you with our State Farm team!"
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Lonnie Miller

September 9, 2026

5 out of 5 rating by Lonnie Miller
"Erica and Michelle and the team are knowledgeable, tactically helpful and very pleasant to work with. I also like the accuracy of their systems which avoid any surprises on my side with premiums, prices, etc."
We responded:
"Thank you, Lonnie! We’re so glad to hear Erica, Michelle, and the team have been knowledgeable, helpful, and pleasant to work with. We truly appreciate your kind words and are grateful you trust our State Farm team with your insurance needs!"
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Anthony Bianchi

August 25, 2026

5 out of 5 rating by Anthony Bianchi
"We’ve had a great experience with our State Farm office. Michelle is our agent, and Kelsey, our account manager, has been absolutely wonderful to work with. Kelsey is always quick to respond, helpful, and makes everything easy.

We really appreciate Michelle, Kelsey, and the entire staff. If you’re looking for an insurance office that actually takes care of their customers and responds when you need them, I highly recommend them!"
We responded:
"Thank you so much, Anthony, for your thoughtful review! I’m so glad to hear that you’ve had such a great experience with our office. Kelsey is wonderful, and I’m happy she’s been able to make things easy and always be there when you need her. We truly appreciate your trust and recommendation!"
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Deon Blackmon

August 17, 2026

5 out of 5 rating by Deon Blackmon
"Everyone here gives 5 star treatment. Ms. Michelle Fore is a total joy to work with. She is very personable and professional."
We responded:
"Wonderful to hear! Thank you for taking the time to leave us a review, Deon! We are so glad to have you as part of our State Farm family. Our local office is here for you!"
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Ashley Steinberger

August 16, 2026

5 out of 5 rating by Ashley Steinberger
"Michelle not only saved our family money, but also handled our concerns with diligence and professionalism! Michelle and her State Farm team are always willing to help."
We responded:
"Thank you for the google review, Ashley! It was so great meeting with you recently and having you and Kurt in-person at our office. We're always happy when we can save a customer money. Thank you for choosing us!"
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Stephany Tandy

August 12, 2026

5 out of 5 rating by Stephany Tandy
"Everyone at this office is extremely helpful, easy to work with, and so nice! They explain everything in detail and really listen to what you need."
We responded:
"Thank you so much, Stephany! We’re thrilled to hear that you’ve found our team so helpful, welcoming, and easy to work with. Taking the time to listen to your needs and clearly explain your insurance options is something we truly value. We appreciate you choosing our State Farm office! ⭐️"
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Scott W

July 22, 2026

5 out of 5 rating by Scott W
"Walk in service was incredible. I didn’t have an appointment, and I didn’t send a phone call. II walked into my agents office, was greeted warmly and handled business. Hats off to Michelle Linker’s office. Kelsey made it all happen and was great while helping me out. Thank you again State Farm, you are a good neighbor."
We responded:
"We're honored you chose to stop by, and I'm so glad Kelsey was able to make your experience such a positive one! We believe everyone deserves a warm welcome and we love it when our customers stop in. Thank you so much for taking the time to leave a review. We're grateful to have neighbors like you!"
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Scott Richardson

July 22, 2026

5 out of 5 rating by Scott Richardson
"They were a great help with getting my auto draft set up. They have also been very helpful in handling my claims in the past."
We responded:
"Thank you very much, Scott! We're happy to help and are so glad you felt supported throughout your claims process. We truly appreciate your business and look forward to being here when you need us!"
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Alexis Pearce

July 21, 2026

5 out of 5 rating by Alexis Pearce
"I’ve been with state farm for years and the prices are great and the people are always so kind and my son loves to use the claw machine!"
We responded:
"Haha! We do get a lot of compliments on our claw machine. So glad to know your son enjoys it! Thank you for taking the time to leave us a review to give us your feedback on our price and friendliness!"
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Heidi Stempinski

July 17, 2026

5 out of 5 rating by Heidi Stempinski
"Always helpful!"
We responded:
"Thank you, Heidi! We appreciate YOU and appreciate you leaving us a review!"
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Morgan Holmberg

July 16, 2026

5 out of 5 rating by Morgan Holmberg
"Michelle & Kelsey are always friendly, communicative, and a pleasure to work with! Thank you for all the help over many years!"
We responded:
"Thank you so much, Morgan! Your kind words truly mean a lot to all of us. It has been our pleasure to serve you and the Holmberg family over the years and we're grateful to be your insurance agency of choice!"
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Trent Richardson

July 10, 2026

5 out of 5 rating by Trent Richardson
"Kelsey and the team at Michelle Linker's State Farm Office have always been personable, professional, and very communicative whenever I've had an issue or question. They are easy to deal with - and between that and pricing, those are the qualities that I look to most in my insurance needs."
We responded:
"Thank you, Trent, for your kind words and for trusting our team with your insurance needs! We're so glad Kelsey and the rest of the team have provided the personal service, communication, and value you are not only looking for but deserve. We truly appreciate your support and love that you are part of our State Farm family!"
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Tamara Neighbors

July 10, 2026

5 out of 5 rating by Tamara Neighbors
"At State Farm agent Michelle Linker
Kelsey Collins is wonderful. Always kind and helpful and very understanding. She always finds a way to handle any situation that has come my way. She offers support with tools that can help me and her kind words. Ms Linker must be thrilled to have such an amazing person represent her group."
We responded:
"That is great to hear, Tamara! I am so glad Sarah was able to assist you in a friendly and professional manner. We appreciate you taking the time to give us feedback and don't hesitate to reach out if you have further questions! Thanks again! - Michelle Linker"
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Laura

July 7, 2026

1 out of 5 rating by Laura
"My daughter and I went to try to get a non-owner insurance policy. From the moment we walked in, the woman at the front desk looked at us with a certain disdain—likely due to our nationality; she didn't welcome us or even smile. Then another woman came out—her attitude was no better—and took us into her office to ask what we needed. We told her we wanted a quote for a non-owner policy; she simply stepped out and asked the other woman, who replied, "No! Unless they want to pay $1,000 right now or have another policy to add it to, otherwise, no." I found the treatment quite rude, and we weren't even given an explanation as to why not. We will never return to this place."
We responded:
"Laura, We're sorry you left our office feeling this way. We work with people of all nationalities every day and where someone is from, makes no difference to us whatsoever, nor would it change how they were treated in our office. We take pride in being a friendly and welcoming office, and I deeply apologize that you did not feel welcomed during your visit.

We explained to your daughter, who was translating for you, why we could not write the particular policy you requested without full payment. I would be happy to speak with you personally and explain this further. Please feel free to call me at 919-329-7755. - Michelle Linker
"