State Farm® Insurance Agent Michelle Linker
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
MP
September 17, 2024
5
out of
5
rating by MP
"Very sweet and welcoming group of ladies in this office. Michele took the time to go over our policy and address any questions I had. Thanks y’all!"
We responded:
"We are so happy you found it helpful to review your policy and the team provided a welcoming experience. Leaving us a review helps us succeed! Thank you for that! "
The Collecting Culture
September 17, 2024
5
out of
5
rating by The Collecting Culture
"Such a great place! Outstanding customer service. The team is very responsive and helpful."
We responded:
"Thank you for leaving us a review! We appreciate you!!"
Katie Ives
September 17, 2024
5
out of
5
rating by Katie Ives
"“I always have a fantastic experience with Michelle Linker’s State Farm Insurance office. Michelle and her team are always so incredibly helpful, knowledgeable, and responsive. They take the time to explain my options clearly and Kelsey and Sarah provide excellent support throughout the process. Their professionalism and dedication always make managing my insurance needs a breeze. Highly recommend their services!”"
We responded:
"What a wonderful recommendation! Thank you, Katie, for the kind words. We work hard every day to earn your trust and provide the best possible service we can and we will continue to do so! We appreciate you taking the time to give us feedback. It means a great deal to our whole team!"
Joanne Clark
September 16, 2024
5
out of
5
rating by Joanne Clark
"Most of us don’t think about our Insurance company very often unless we pay a bill or file a claim. I didn’t until I moved to NC and had to choose a new one. I couldn’t be happier than the experience I’ve had with Michelle and her wonderful team! Kelsey has been extremely helpful! They have found the best deal with the coverage I needed for both of my vehicles and new home. They are just a phone call, email or text away for all my questions and I feel lucky that I picked the right office. Thanks, ladies!"
We responded:
"We are so happy you found us, Joanne! We have been honored to help you set up new insurance during your move and it is great to hear that Kelsey and the team have been so helpful. It is such a compliment to us that you took the time to leave us a review. Thank you! We will work hard to continue earning your trust and helping with all things insurance!"
Ken Cienfuegos
September 10, 2024
5
out of
5
rating by Ken Cienfuegos
"It's been a pleasure a having Michelle Linker as my State farm insurance representative! Very nice people to work with."
We responded:
"Thank you, Ken! We love working with you also and are honored to serve your insurance needs. We believe customer service in all industries is waning, but we want to be different here! Thank you for your review!"
Val Ackerson
September 10, 2024
5
out of
5
rating by Val Ackerson
"Love this team of Ladies !! They get it done and are super knowledgeable and helpful. Have been with state farm for many many years now and they have never disappointed"
We responded:
"Awe - We love you too, Valerie! Thanks so much for doing a review for us. We're so happy you've had a great experience and we have been able to provide the service and support you have needed over the years. We appreciate your loyalty to us and State Farm! - Michelle Linker"
Edward West
September 6, 2024
5
out of
5
rating by Edward West
"Michelle Linker has been my State Farm agent for years. She has always offered me the best options for my insurance needs, and is proactive about new options and plans. Michelle, Sarah and other office staff are responsive and courteous, never failing to find answers to any questions I may have. Their efforts were exemplary when I had an accident a few years ago, making a very stressful situation much less stressful than it could have been."
We responded:
"This is the best possible news! It means so much to us to get feedback from our valued customers. It truly makes our day. We care a great deal about the work we do and serving you to the best of our ability is our biggest priority. Thank you so much for taking the time to leave us feedback. We are honored you chose us years ago and continue to choose us for your insurance needs. We are here for you!"
Teresa Parnell
August 30, 2024
5
out of
5
rating by Teresa Parnell
"The staff at Michelle Linker- State Farm is awesome. They don’t procrastinate when contacting them with requests or other insurance needs. I have found all the staff to be extremely courteous, knowledgeable and professional. I am glad to have them providing me with my insurance needs."
We responded:
"We appreciate you, Teresa! Providing excellent customer service, including effective communication and follow-up, is one of our commitments to you! Thank you for taking the time to write a review of our team and we are thrilled that you've had a great experience with us!"
William Strickland
August 30, 2024
5
out of
5
rating by William Strickland
"I’ve had an outstanding experience with this insurance company. The staff is incredibly professional, friendly, and always ready to help. They made the entire process easy to understand and ensured all my needs were met. I couldn’t ask for better service!"
We responded:
"Ahh! Thank you! I can't tell you how much joy it brings us to hear that! Your review has made our day and we thank you for your incredibly kind review of our team. Please come see us anytime!"
Larry Tarka
August 28, 2024
5
out of
5
rating by Larry Tarka
"Michelle Linker and her entire team are outstanding! Excellent communication and follow up. We moved from out of state and changing our insurance could not have been easier. The entire staff is friendly, efficient, knowledgeable and professional."
We responded:
"Larry and Barb, I SOOO enjoyed meeting with you yesterday to review all your policies and to help with what you have coming up! We are thrilled you found us when you moved to NC and are dedicated to providing you with the excellent service you deserve! Thank you for taking the time to leave us a review. Please come back to see us again soon!"
Tim Spruill (WoodlawnHSphysics)
August 28, 2024
5
out of
5
rating by Tim Spruill (WoodlawnHSphysics)
"They are always very prompt and thorough in everything they do. I am glad to have them on my side."
We responded:
"Thank you for the amazing review, Tim! We appreciate it so much! We enjoy helping all our customers and take great pride in what we do. I am so glad you have had a positive experience with our team!"
robert head
August 20, 2024
5
out of
5
rating by robert head
"Super friendly and knowledgeable staff!! They definitely go above and beyond."
We responded:
"Thank you, Robert! This review means a lot to us and we appreciate you taking the time to leave us feedback! We also GREATLY appreciate you bringing us a fan on that 104 degree hot day when we had an event at Garner Park for the 4th of July. You literally saved us!"
Joshua Thomas
August 16, 2024
5
out of
5
rating by Joshua Thomas
"I just moved to North Carolina and I had to switch insurance companies. State Farm ended up having the best rate for my homeowners and they paired me with this local office. Michelle Linker and her team (Michelle 2 and Kelsey) have been a great help. They are very responsive and customer focused! I’ve been extremely pleased with this office."
We responded:
"Josh, I am so glad we were able to connect with one another when you moved here and I am even more thrilled that you have left us such a positive review. It has been our honor to serve your insurance needs!"
James Tubbs
August 15, 2024
5
out of
5
rating by James Tubbs
"5 star customer service. I've been with State Farm for over 25 years, you can't afford not to call Michelle."
We responded:
"Thank you for your incredible loyalty and kind words! We are thankful to have your trust and we're proud to have provided you with a 5-Star service over the years. We appreciate you!"
Ed Hall
August 15, 2024
5
out of
5
rating by Ed Hall
"I feel that everyone at Michelle Linker’s office is always looking out for my best interests. Everyone is always professional and caring. Most recently I was impressed when Sarah proactively pursued an additional discount for my homeowners insurance, including a retroactive credit. Every time I’ve had a problem or question, this team always goes to bat for me."
We responded:
"Thanks, Ed! We're so glad to know that our team, especially Sarah, has been able to go the extra mile for you. I appreciate you taking the time to give us feedback and we're honored to serve your insurance needs."
Tamara Neighbors
August 5, 2024
5
out of
5
rating by Tamara Neighbors
"Sarah Young was Quick friendly and professional"
We responded:
"That is great to hear, Tamara! I am so glad Sarah was able to assist you in a friendly and professional manner. We appreciate you taking the time to give us feedback and don't hesitate to reach out if you have further questions! Thanks again! - Michelle Linker"
Leah Carpenter
July 31, 2024
5
out of
5
rating by Leah Carpenter
"Kelsey Collins provided excellent and timely help. She was very professional and extremely helpful. Overrall, great experience with State Farm in Garner!"
We responded:
"Leah, Thank you for sharing your positive experience with us! I am so happy to hear that Kelsey was helpful and professional. We love our customers and appreciate you! Thanks again!"
Cynthia Smith
July 17, 2024
5
out of
5
rating by Cynthia Smith
"I absolutely adore Sarah and Kelsey with Michelle’s office! We have had a less than desirable experience with the claims department; however, both Kelsey and Sarah have gone above and beyond to help us every time we’ve reached out. They are the only reason we will keep our business with State Farm. Hopefully, you never have to file a home owners claim, but if you have to and you have these ladies in your corner, you can rest assured that they will ensure State Farm meets all of your needs! ❤️"
We responded:
"Cynthia, I am so disappointed that you ran into snags with your home claim and didn't have a great experience on the corporate side. I am thrilled that Sarah and Kelsey have made the difference for you and that you've taken the time to leave us a review about it. This is a perfect example as to why having a local office to support you is so important. State Farm provides the financial backing for the policy, but the agent's office, which is its own small business, is where customer service begins and ends. We want to know our customers personally and we're dedicated to doing everything possible to ensure a great experience. With us you get that. We greatly value you the opportunity to serve you. Thank you for trusting us! - Michelle Linker"
Chris Kirk
July 13, 2024
5
out of
5
rating by Chris Kirk
"Friendly, great communication, and competitive prices. Highly recommend!"
We responded:
"Thank you for the recommendation and the 5-Stars, Chris! It means a lot to our team that you would take the time to write a review. We are so glad you've had a positive experience and it's our goal to provide you with top notch customer service. You are a valued customer and we're happy to serve you!"
Beth Smith
July 12, 2024
5
out of
5
rating by Beth Smith
"Friendly service. Quick replies to questions and very helpful to assist in meeting our needs."
We responded:
"Thank you, Beth! It doesn't look like you've ever left a Google Review before, so knowing this makes it mean even more to us! We really appreciate you taking the time to give us feedback and I'm so glad we've been able to assist with your questions so quickly. We appreciate you and Brian and are honored to serve your family with insurance needs."
Savannah Roberts
June 19, 2024
5
out of
5
rating by Savannah Roberts
"Michelle was very helpful, I wanted to add a towing clause to my insurance and she answered all of my questions quickly and with very helpful information and made sure I was aware of all the different factors when it came to my new insurance policy and monthly rate. Overall a very easy and stress free experience."
We responded:
"Thank you so much Savannah! We are happy to help and it's what we are here for! Thank you for being an amazing customer and for trusting us with your insurance needs!"
David Brethauer
May 26, 2024
5
out of
5
rating by David Brethauer
"The lost check payment was identified by my agent so I could replace the payment before my insurance was cancelled for nonpayment."
We responded:
"Thank you for your feedback, David! We definitely do not want any policies to cancel and we do everything we possibly can to prevent that! Keeping your coverage intact is top priority and we're happy everything is resolved for you! Thanks for taking the time to tell us about your positive experience!"
Regina Settle
May 24, 2024
5
out of
5
rating by Regina Settle
"This is the office I use for our insurance needs, and this is the office I trust. It's really that simple. If you want great personalized service with a trusted expert staff, then this is where you need to be."
We responded:
"Thank you so much, Regina! We're committed to offering personalized service and are glad to know that our team comes through for you every time! We appreciate you as a customer and we are so proud that you trust us with your insurance needs!"
vpmj1902
May 23, 2024
5
out of
5
rating by vpmj1902
"Excellent customer service."
We responded:
"Thank you for the review! We are so happy to hear about your positive experience with us and we so appreciate you taking take the time to tell us!"
Brittany Matthews
May 20, 2024
5
out of
5
rating by Brittany Matthews
"Wonderful communication and very kind."
We responded:
"Brittany! Thank you! We appreciate you taking the time to leave us a review. We are encouraged by it and we are here for you!"