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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tyler Williford

Tyler Williford

November 20, 2024

5  out of  5
rating by Tyler Williford
"I could pay online but I've always enjoyed calling in every month to talk to the team! I've been with them for many years and never had any issues, everyone is always so personable and super helpful no matter the need."
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John Butcher

November 17, 2024

5  out of  5
rating by John Butcher
"The team at this State Farm location are among the best in the insurance industry. They always offer excellent advice, products, and services. They genuinely have their customers best interests at heart. I wholeheartedly recommend them for all of your insurance needs."
We responded:
"This is so wonderful to hear, John. I am so happy you've had a great experience with us and we will work hard to be sure that is always the case! Thank you for being a customer of ours. We will always have your best interest at heart."
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Tony Bohannon

November 7, 2024

5  out of  5
rating by Tony Bohannon
"Michelle and her staff are always very helpful, professional, and responsive to my insurance needs. I am so grateful for their excellent assistance whenever I have insurance related questions. Thank you so much!"
We responded:
"Thank you, Tony. We are so happy to hear this and we appreciate you sharing your experience in a review. We are grateful you have chosen our team to work with and we will always work hard to continue earning your business. "
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steven martinez

November 4, 2024

5  out of  5
rating by steven martinez
"Sarah and Kelsey are great people. At work and outside of work."
We responded:
"Yes, they are Steven. I couldn't agree more! Thank you for acknowledging that and I will certainly pass along the compliment. We thank you for leaving us a review! - Michelle Linker"
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Mei Burris

October 31, 2024

5  out of  5
rating by Mei Burris
"An absolute gem of a team to work with! I’ve been with this office for several years and they have consistently been responsive and kind!"
We responded:
"Thank you so much, Mei! We are so sad you are moving out of state because we have enjoyed working with you so very much! We wish you nothing but happiness and success! I am glad we'll be able to keep in touch through your life insurance policy and you know where we are if you need anything at all! Thank you for taking the time to leave us a review!"
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K Will

October 30, 2024

5  out of  5
rating by K Will
"Michelle is wonderful! She is knowledgeable and takes her time with her customers."
We responded:
"Thank you for the compliment! This makes us so happy and we're thrilled that you took the time to tell us about your experience. You've made our day! Thank you!"
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Brenna Feldman

October 29, 2024

5  out of  5
rating by Brenna Feldman
"Very happy they call or text me and ask if I forgot to make a payment instead of just straight canceling my coverage"
We responded:
"Brenna, Thank you so much for sharing this. I'm glad you appreciate our hands-on approach when it comes to ensuring your coverage stays active. We're here to support and make things as simple as possible. We appreciate you being a loyal customer of State Farm and our agency!"
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Tara

October 29, 2024

5  out of  5
rating by Tara
"Very thorough agency and helpful navigating the insurance maze"
We responded:
"It was a such pleasure meeting with you yesterday to discuss your policies. Thank you for taking the time to leave us a review and for rating us with 5-Stars. We appreciate you!"
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Rachel Pauling

October 28, 2024

5  out of  5
rating by Rachel Pauling
"Your exceptional customer service skills and professionalism have made my experience interacting with your team a positive one. I feel fortunate to have had the opportunity to work with someone as competent and helpful as you. Thank you"
We responded:
"What a thoughtful message! We are so glad to hear that you've had a positive experience with us. That is what we strive for and there can be no better compliment! Thank you, Rachel!"
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Michelle Ross

October 24, 2024

5  out of  5
rating by Michelle Ross
"Michelle Linker and her team are the best! They always answer the phone, respond promptly to emails, they quickly get whatever information I request and they do it all while being just so professional and friendly. They are an absolute pleasure to work with and I highly recommend using them."
We responded:
"Thank you, Michelle! You and your family are an absolute pleasure to work with as well! We very much appreciate your recommendation and the compliment! Thank you for taking the time to leave us a review as this is how other great people like you find us!"
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Jessica Seyler

October 16, 2024

5  out of  5
rating by Jessica Seyler
"Working with Michelle, Sarah & the rest of the team has been wonderful. They are prompt with their responses & go the extra mile to help, during what can be a stressful time. I'd highly recommend them for all your insurance needs!"
We responded:
"Thank you so much! I'm glad to hear you have had a positive experience working with our team. We strive to provide a prompt and helpful service, especially during stressful times. Your recommendation means a lot to us! Thank you! - Michelle"
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MP

September 17, 2024

5  out of  5
rating by MP
"Very sweet and welcoming group of ladies in this office. Michele took the time to go over our policy and address any questions I had. Thanks y’all!"
We responded:
"We are so happy you found it helpful to review your policy and the team provided a welcoming experience. Leaving us a review helps us succeed! Thank you for that! "
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The Collecting Culture

September 17, 2024

5  out of  5
rating by The Collecting Culture
"Such a great place! Outstanding customer service. The team is very responsive and helpful."
We responded:
"Thank you for leaving us a review! We appreciate you!!"
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Katie Ives

September 17, 2024

5  out of  5
rating by Katie Ives
"“I always have a fantastic experience with Michelle Linker’s State Farm Insurance office. Michelle and her team are always so incredibly helpful, knowledgeable, and responsive. They take the time to explain my options clearly and Kelsey and Sarah provide excellent support throughout the process. Their professionalism and dedication always make managing my insurance needs a breeze. Highly recommend their services!”"
We responded:
"What a wonderful recommendation! Thank you, Katie, for the kind words. We work hard every day to earn your trust and provide the best possible service we can and we will continue to do so! We appreciate you taking the time to give us feedback. It means a great deal to our whole team!"
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Joanne Clark

September 16, 2024

5  out of  5
rating by Joanne Clark
"Most of us don’t think about our Insurance company very often unless we pay a bill or file a claim. I didn’t until I moved to NC and had to choose a new one. I couldn’t be happier than the experience I’ve had with Michelle and her wonderful team! Kelsey has been extremely helpful! They have found the best deal with the coverage I needed for both of my vehicles and new home. They are just a phone call, email or text away for all my questions and I feel lucky that I picked the right office. Thanks, ladies!"
We responded:
"We are so happy you found us, Joanne! We have been honored to help you set up new insurance during your move and it is great to hear that Kelsey and the team have been so helpful. It is such a compliment to us that you took the time to leave us a review. Thank you! We will work hard to continue earning your trust and helping with all things insurance!"
Profile photo of Ken Cienfuegos

Ken Cienfuegos

September 10, 2024

5  out of  5
rating by Ken Cienfuegos
"It's been a pleasure a having Michelle Linker as my State farm insurance representative! Very nice people to work with."
We responded:
"Thank you, Ken! We love working with you also and are honored to serve your insurance needs. We believe customer service in all industries is waning, but we want to be different here! Thank you for your review!"
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Val Ackerson

September 10, 2024

5  out of  5
rating by Val Ackerson
"Love this team of Ladies !! They get it done and are super knowledgeable and helpful. Have been with state farm for many many years now and they have never disappointed"
We responded:
"Awe - We love you too, Valerie! Thanks so much for doing a review for us. We're so happy you've had a great experience and we have been able to provide the service and support you have needed over the years. We appreciate your loyalty to us and State Farm! - Michelle Linker"
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Edward West

September 6, 2024

5  out of  5
rating by Edward West
"Michelle Linker has been my State Farm agent for years. She has always offered me the best options for my insurance needs, and is proactive about new options and plans. Michelle, Sarah and other office staff are responsive and courteous, never failing to find answers to any questions I may have. Their efforts were exemplary when I had an accident a few years ago, making a very stressful situation much less stressful than it could have been."
We responded:
"This is the best possible news! It means so much to us to get feedback from our valued customers. It truly makes our day. We care a great deal about the work we do and serving you to the best of our ability is our biggest priority. Thank you so much for taking the time to leave us feedback. We are honored you chose us years ago and continue to choose us for your insurance needs. We are here for you!"
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Teresa Parnell

August 30, 2024

5  out of  5
rating by Teresa Parnell
"The staff at Michelle Linker- State Farm is awesome. They don’t procrastinate when contacting them with requests or other insurance needs. I have found all the staff to be extremely courteous, knowledgeable and professional. I am glad to have them providing me with my insurance needs."
We responded:
"We appreciate you, Teresa! Providing excellent customer service, including effective communication and follow-up, is one of our commitments to you! Thank you for taking the time to write a review of our team and we are thrilled that you've had a great experience with us!"
Profile photo of William Strickland

William Strickland

August 30, 2024

5  out of  5
rating by William Strickland
"I’ve had an outstanding experience with this insurance company. The staff is incredibly professional, friendly, and always ready to help. They made the entire process easy to understand and ensured all my needs were met. I couldn’t ask for better service!"
We responded:
"Ahh! Thank you! I can't tell you how much joy it brings us to hear that! Your review has made our day and we thank you for your incredibly kind review of our team. Please come see us anytime!"
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Larry Tarka

August 28, 2024

5  out of  5
rating by Larry Tarka
"Michelle Linker and her entire team are outstanding! Excellent communication and follow up. We moved from out of state and changing our insurance could not have been easier. The entire staff is friendly, efficient, knowledgeable and professional."
We responded:
"Larry and Barb, I SOOO enjoyed meeting with you yesterday to review all your policies and to help with what you have coming up! We are thrilled you found us when you moved to NC and are dedicated to providing you with the excellent service you deserve! Thank you for taking the time to leave us a review. Please come back to see us again soon!"
Profile photo of Tim Spruill (WoodlawnHSphysics)

Tim Spruill (WoodlawnHSphysics)

August 28, 2024

5  out of  5
rating by Tim Spruill (WoodlawnHSphysics)
"They are always very prompt and thorough in everything they do. I am glad to have them on my side."
We responded:
"Thank you for the amazing review, Tim! We appreciate it so much! We enjoy helping all our customers and take great pride in what we do. I am so glad you have had a positive experience with our team!"
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robert head

August 20, 2024

5  out of  5
rating by robert head
"Super friendly and knowledgeable staff!! They definitely go above and beyond."
We responded:
"Thank you, Robert! This review means a lot to us and we appreciate you taking the time to leave us feedback! We also GREATLY appreciate you bringing us a fan on that 104 degree hot day when we had an event at Garner Park for the 4th of July. You literally saved us!"
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Joshua Thomas

August 16, 2024

5  out of  5
rating by Joshua Thomas
"I just moved to North Carolina and I had to switch insurance companies. State Farm ended up having the best rate for my homeowners and they paired me with this local office. Michelle Linker and her team (Michelle 2 and Kelsey) have been a great help. They are very responsive and customer focused! I’ve been extremely pleased with this office."
We responded:
"Josh, I am so glad we were able to connect with one another when you moved here and I am even more thrilled that you have left us such a positive review. It has been our honor to serve your insurance needs!"
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James Tubbs

August 15, 2024

5  out of  5
rating by James Tubbs
"5 star customer service. I've been with State Farm for over 25 years, you can't afford not to call Michelle."
We responded:
"Thank you for your incredible loyalty and kind words! We are thankful to have your trust and we're proud to have provided you with a 5-Star service over the years. We appreciate you!"