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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Scott W

July 22, 2026

5  out of  5
rating by Scott W
"Walk in service was incredible. I didn’t have an appointment, and I didn’t send a phone call. II walked into my agents office, was greeted warmly and handled business. Hats off to Michelle Linker’s office. Kelsey made it all happen and was great while helping me out. Thank you again State Farm, you are a good neighbor."
We responded:
"We're honored you chose to stop by, and I'm so glad Kelsey was able to make your experience such a positive one! We believe everyone deserves a warm welcome and we love it when our customers stop in. Thank you so much for taking the time to leave a review. We're grateful to have neighbors like you!"
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Scott Richardson

July 22, 2026

5  out of  5
rating by Scott Richardson
"They were a great help with getting my auto draft set up. They have also been very helpful in handling my claims in the past."
We responded:
"Thank you very much, Scott! We're happy to help and are so glad you felt supported throughout your claims process. We truly appreciate your business and look forward to being here when you need us!"
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Alexis Pearce

July 21, 2026

5  out of  5
rating by Alexis Pearce
"I’ve been with state farm for years and the prices are great and the people are always so kind and my son loves to use the claw machine!"
We responded:
"Haha! We do get a lot of compliments on our claw machine. So glad to know your son enjoys it! Thank you for taking the time to leave us a review to give us your feedback on our price and friendliness!"
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Heidi Stempinski

July 17, 2026

5  out of  5
rating by Heidi Stempinski
"Always helpful!"
We responded:
"Thank you, Heidi! We appreciate YOU and appreciate you leaving us a review!"
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Morgan Holmberg

July 16, 2026

5  out of  5
rating by Morgan Holmberg
"Michelle & Kelsey are always friendly, communicative, and a pleasure to work with! Thank you for all the help over many years!"
We responded:
"Thank you so much, Morgan! Your kind words truly mean a lot to all of us. It has been our pleasure to serve you and the Holmberg family over the years and we're grateful to be your insurance agency of choice!"
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Trent Richardson

July 10, 2026

5  out of  5
rating by Trent Richardson
"Kelsey and the team at Michelle Linker's State Farm Office have always been personable, professional, and very communicative whenever I've had an issue or question. They are easy to deal with - and between that and pricing, those are the qualities that I look to most in my insurance needs."
We responded:
"Thank you, Trent, for your kind words and for trusting our team with your insurance needs! We're so glad Kelsey and the rest of the team have provided the personal service, communication, and value you are not only looking for but deserve. We truly appreciate your support and love that you are part of our State Farm family!"
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Tamara Neighbors

July 10, 2026

5  out of  5
rating by Tamara Neighbors
"At State Farm agent Michelle Linker
Kelsey Collins is wonderful. Always kind and helpful and very understanding. She always finds a way to handle any situation that has come my way. She offers support with tools that can help me and her kind words. Ms Linker must be thrilled to have such an amazing person represent her group."
We responded:
"That is great to hear, Tamara! I am so glad Sarah was able to assist you in a friendly and professional manner. We appreciate you taking the time to give us feedback and don't hesitate to reach out if you have further questions! Thanks again! - Michelle Linker"
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Laura

July 7, 2026

1  out of  5
rating by Laura
"My daughter and I went to try to get a non-owner insurance policy. From the moment we walked in, the woman at the front desk looked at us with a certain disdain—likely due to our nationality; she didn't welcome us or even smile. Then another woman came out—her attitude was no better—and took us into her office to ask what we needed. We told her we wanted a quote for a non-owner policy; she simply stepped out and asked the other woman, who replied, "No! Unless they want to pay $1,000 right now or have another policy to add it to, otherwise, no." I found the treatment quite rude, and we weren't even given an explanation as to why not. We will never return to this place."
We responded:
"Laura, We're sorry you left our office feeling this way. We work with people of all nationalities every day and where someone is from, makes no difference to us whatsoever, nor would it change how they were treated in our office. We take pride in being a friendly and welcoming office, and I deeply apologize that you did not feel welcomed during your visit.

We explained to your daughter, who was translating for you, why we could not write the particular policy you requested without full payment. I would be happy to speak with you personally and explain this further. Please feel free to call me at 919-329-7755. - Michelle Linker
"
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Veronica Ronsley

June 30, 2026

5  out of  5
rating by Veronica Ronsley
"Absolutely love this office ! They are knowledgeable and super helpful . 5 stars for the Linker crew !"
We responded:
"Thanks so much, Veronica! You've made our whole day! We appreciate you!"
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SterlinConsulting

June 26, 2026

5  out of  5
rating by SterlinConsulting
"Erica Was Great! Her Customer Service Was 1st Class. Such a Pleasure to speak with."
We responded:
"Fabulous! We love hearing that! Thank you so much for leaving a review and providing us with feedback. We're so happy to have you as a customer and look forward to providing more 1st class service to you!"
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Tisha Baker

June 13, 2026

5  out of  5
rating by Tisha Baker
"Erica was extremely helpful! Explained all the different things I would need recommended better coverage on things I was unaware of. I unfortunately wasn’t able to get a policy with them at this time but nevertheless I know what I need going forward."
We responded:
"Thank you for reaching out to us and I hope we are able to help you in the future!"
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KitKat-Dax

June 12, 2026

5  out of  5
rating by KitKat-Dax
"5/5 stars 10/10 service. Would rate higher if I could. Amazing. Perfection. Made my whole year. I was able to acquire the Jake from State Farm cardboard cutout I have been wanting for actual years. Finally got it and I genuinely couldn’t be happier. The ladies were just as amused as me and I’m grateful they were able to help me achieve a dream of mine. I will be taking very good care of him for the rest of my life. He’s in good hands. Thank you <3"
We responded:
"You made our whole day, Sara! I am glad we could work that out and thank you for leaving us a review!"
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Amanda Meares Morris

June 12, 2026

5  out of  5
rating by Amanda Meares Morris
"I've been with Michelle Linker State Farm for years now and trust them with my home, auto, and life insurance. I can't say enough good things about Michelle and Kelsey. They consistently go above and beyond to help, no matter how big or small the question.

I'm the type of person who asks a lot of questions, and they are always patient, knowledgeable, and willing to take the time to explain things clearly. They respond quickly, provide great guidance, and make what can sometimes feel like a complicated process so much easier.

What really stands out is how warm and kind they are to work with. You never feel like just another customer. They genuinely care about helping people and providing excellent service.

After working with them for years, I can confidently say they are one of the best businesses I've had the pleasure of working with. Highly recommend Michelle Linker State Farm to anyone looking for an insurance team they can trust."
We responded:
"This is one of the best reviews we have ever received! Thank you so much for your kind and thoughtful words. It has truly been our pleasure to serve you. I am so glad you see how much we care and how hard we work to ensure you have a great experience with our agency. It truly means everything to us when you notice!"
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Tabitha Birkhead

June 10, 2026

5  out of  5
rating by Tabitha Birkhead
"Michelle and her team have not only saved our family money... but also handled every concern with care, diligence and professionalism! We recommend her to everyone we know!"
We responded:
"You've been a pleasure to work with, Tabitha! Thank you so much for the heartfelt review. It most definitely helps others find us! We are honored to serve you and your family and are here for what you need!"
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Keri Rakoce

May 29, 2026

5  out of  5
rating by Keri Rakoce
"Michelle Linker and her State Farm team are fantastic! They are professional, friendly, and always willing to help. The team provides excellent customer service, responds quickly, and makes insurance easy to understand. I highly recommend Michelle and her team for anyone looking for a trusted insurance agency."
We responded:
"Keri, Thank you so much for your kind words and recommendation! We truly appreciate you taking the time to share your experience. What you described are some of our top priorities. We're grateful for the opportunity to serve you and look forward to being here when you need us. Thanks again for your trust and support!"
Profile photo of Janiece Dilts _ Staff - BroughtonHS

Janiece Dilts _ Staff - BroughtonHS

May 25, 2026

5  out of  5
rating by Janiece Dilts _ Staff - BroughtonHS
"Michelle is extremely responsive and very helpful. Although not expected, she was even available to help me on a holiday weekend with an insurance need!"
We responded:
"Thank you so much, Janiece. We truly appreciate your kind words! Helping our customers when they need us most is what we're here for. I'm glad we were able to assist and make things easier for you. Thank you for trusting us with your insurance needs!"
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Danielle Laura

May 23, 2026

5  out of  5
rating by Danielle Laura
"Michelle and Kelsey have been amazing to work with since my move to Willow Spring 5 years ago. Since then, I’ve had many life changes requiring their help and they have always shown up and made sure I was taken care of. Kelsey, specifically, goes above and beyond. I’ve since moved out of the area but will always stay with Michelle and Kelsey for my family’s insurance needs."
We responded:
"Danielle, this review means so much to us. It has been an absolute pleasure working with you over the years, even as life has moved you to a new location. Kelsey will be so touched when she reads this! We're incredibly grateful for your continued trust and loyalty, especially after moving away. We're always here for what matters most to you!"
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Valerie Little

May 21, 2026

5  out of  5
rating by Valerie Little
"Love the service Julie gave us! We were able to add a new truck to our policy in just a few minutes. So nice to have an agent available to help so quickly! And we all know how important it is to be prepared at the DMV!"
We responded:
"Thank you very much, Valerie! We are happy Julie was able to get you what you needed quickly and make the process easy for you. We know the DMV can be stressful at times and it's important to be prepared! We truly appreciate you leaving us a review and for being a customer of ours!"
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Jordan Hinkle

May 19, 2026

5  out of  5
rating by Jordan Hinkle
"Kelsey has been absolutely outstanding! She is always extremely prompt, responsive, and helpful! I’ve never had a better experience with an insurance provider!"
We responded:
"Thank you, Jordan, for leaving us this fantastic review. I know it has made Kelsey's day and it's made mine!"
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Dani B

May 18, 2026

5  out of  5
rating by Dani B
"I've been a State Farm customer for many years. A few months ago I was hit by a car and had to go through a lengthy process to get my claim paid. Kelsey is a dream to work with! She's quick to reply, kind, and very knowledgeable. She followed up on my claim several times on her own accord and let me know the status. She also sent me a very thoughtful card when she learned I was recently engaged. I highly recommend this office and Kelsey. She's wonderful."
We responded:
"I agree! Kelsey is fantastic! Thank you for pointing that out - it makes us so happy - and for sharing your experience with others. We are happy to serve your insurance needs and we take a lot of pride in the work we do! Thanks for choosing us!"
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Steve Sanders

May 17, 2026

5  out of  5
rating by Steve Sanders
"I’ll stick with State Farm.
My Home insurance with another company went up almost $4000.00 in 5 years. I never made a claim. State Farm beat their price. Saved me $600.00/mo on home and auto insurance."
We responded:
"So great to hear, Steve! Your story is not uncommon and I am so glad you've found the right place for your insurance needs! Thank you for the review!"
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michael storey

May 5, 2026

5  out of  5
rating by michael storey
"I was recently rear-ended and filled out the online forms to make sure State Farm was aware. I didn't expect much contact other than a confirmation email.
However, Kelsey at Michelle Linker's office reached out the next business day to check on me and make sure that I understood the process, even though State Farm did not insure the party at fault.
Kelsey routinely followed up, checking to see how I was doing, how the process was going. and pointing out the medpay coverage.
If you want to feel like a person instead of a number, check them out."
We responded:
"So nice of you to share your experience, Michael. Thank you for that! It helps others know how we operate, if they are shopping around for auto insurance, and since all State Farm agents are independent small business owners, that matters! We are grateful that you are our customer and we look forward to continuing to take care of your insurance needs."
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Austin Cook

May 4, 2026

5  out of  5
rating by Austin Cook
"Super great team to work with. I highly recommend doing one of the home and auto bundles. 10 stars if I could!!"
We responded:
"Thank you for leaving us a review, Austin! We appreciate you sharing and helping others find us!"
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Chris Robinson

April 27, 2026

4  out of  5
rating by Chris Robinson
"Always responsive and help provide solutions to our insurance needs."
We responded:
"Thank you for your review, Chris! We are happy to serve your insurance needs and are glad to hear you find us responsive and helpful. We strive to provide the best possible service and we look forward to continuing to support you! If there is anything more we can do to earn that 5th star, please don't hesitate to let us know!"
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Alex Pannu

April 22, 2026

5  out of  5
rating by Alex Pannu
"10/10 service from Michelle linker state farm. Absolutely amazing from Ms Julie and Ms Michelle Fore specifically. Amazing ladies great customer service.

My parents have used this specific agency for decades for several vehicles and they’ve personally helped me immensely with my vehicle repairs and boat. I would not recommend anyone elsewhere. Very patient and supportive and always so kind and sweet."
We responded:
"Such nice words, Alex! Thank you so much for trusting the team at Michelle Linker State Farm with your insurance needs. We’re thrilled to hear that Julie and Michelle Fore were able to provide you with exceptional service and support. It means a lot to us to have clients like you and your family who have been with us for decades. Please don’t hesitate to reach out if there’s ever anything we can do to help."